The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Clients may include: | bankersfund managersfund providersinstitutionsinternal and external property groupsowner-occupiersprivate investors. |
Client needs and expectations may relate to: | immediate capital gainslong-term capital gains. |
Organisational requirements may be outlined and reflected in: | access and equity principles and practice guidelinesbusiness and performance planscomplaint and dispute resolution proceduresgoals, objectives, plans, systems and processeslegal and ethical requirements and codes of practicemission statements and strategic plansOHS policies, procedures and programspolicies and procedures in relation to client servicequality and continuous improvement processes and standardsquality assurance and procedure manuals. |
Existing or potential issues may relate to: | best use of assetsfinancial constraintsmaximum asset useownership structureresidual life of assetssupply and demand for asset typetenancy possibilities. |
Sources of information may include: | consultantsindustry and organisational databasesinformation servicespress clippingspublished industry data, including industry indicesthird partiestrade journals. |
Assets may include: | buildingsbusiness and marketing contractsequipmentfurnituregoodwilllandvehicles. |
Source documents may include: | asset valuation statementscompany asset documents and registerscomparative market datadepreciation schedulesfinancial documentsqualitative and quantitative datareports and inventoriestaxation records. |
Interpersonal techniques may relate to: | active listeningclear presentation of optionsconsultation methodsculturally inclusive and sensitive engagement techniquesquestioning to clarify and confirm understandingseeking feedback |
| two-way interactionusing language and concepts appropriate to cultural differencesverbal or non-verbal language. |
Legislative requirements may be outlined and reflected in: | Australian standardsgeneral duty of care to clientshome building requirementsprivacy requirementsrelevant federal, and state or territory legislation that affects organisational operation, including:anti-discrimination and diversityenvironmental issuesEEOindustrial relationsOHSrelevant industry codes of practice, which may cover areas including market sector, financial transactions, taxation, environment, construction, land use, native title, zoning, utilities use (water, gas and electricity), and contract or common lawstrata, community and company titlestenancy agreementstrade practices laws and guidelines. |
Market conditions may relate to: | availability of alternativesbusiness confidenceeconomic conditionslevel of competition. |
Industry benchmarks may include: | discounted cash flowemployment ratesindustry association performance indexinflation rateinternal rate of returnlife cycle costingpublished vacancy factorstenancy mix. |
Comparative market data may include: | best practice informationnational and international benchmarkinginter-organisation comparison data. |
Advice and recommendations may relate to: | alternative asset management strategies disposal of assetfit-out, construction and refurbishmentmaintenance and repairstenancy mix strategy. |
Business equipment and technology may include: | computersdata storage devicesemailfacsimile machinesinternet, extranet and intranetphotocopiersprintersscannerssoftware applications, such as databases and word applications. |
Relevant people may include: | clientscolleagueslegal representativesmembers of industry associationssupervisors. |
Feedback may be obtained through: | clients and colleaguesdocumentation and reportsquality assurance dataquestionnaires. |
Specialist advice may be sought from: | bankers and financiersbusiness consultantsdevelopersland economistsmembers of industry associationsreal estate agentssolicitorstaxation and accounting practitionersvaluers. |
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